The global work instruction software market was valued US$ 416.00 million in 2019 and is expected to reach US$ 1468.41 million by 2027; it is estimated to grow at a CAGR of 17.4% during 2020-2027.

Work instructions software, also called visual work instructions or interactive work instructions software, helps users to build and dispense step-by-step instructions for business procedures. Although tools like knowledge management software may provide a knowledge base for bullet point facts or details, work instructions solutions allow users to create itemized guides for distinct processes such as with tips, pictures, and videos. Industries such as production, oil and gas, and field service are only a few that benefit most from visual work instructions; some suppliers of work instructions also provide industry-specific add-ons or solutions that provide functionality that meet the needs of the employees.

The global work instruction software market is segmented on the basis of deployment type, and organization size. Based on deployment type, the work instruction software market is segmented into on-premise and cloud. Based on organization size, the work instruction software market is segmented into SMEs and large enterprises. Geographically, the work instruction software market is segmented into North America, Europe, Asia Pacific (APAC), the Middle East and Africa (MEA), and South America (SAM).

According to latest situation report from the World Health Organization (WHO), the US, Spain, Italy, France, Germany, the UK, Russia, Turkey, Brazil, Iran, and China are a few of the worst-affected countries due to the COVID-19 outbreak. The outbreak was first reported in Wuhan, China, in December 2019, and since then, it has spread at a fast pace across the globe. The COVID-19 crisis is affecting the industries worldwide, and the global economy took the worst hit in 2020. Moreover, the business functions of SMEs are disturbed due to temporarily business shutdown and lockdown. The factory shutdowns, travel bans, trade bans, and border lockdowns to combat and contain the outbreak have impacted the business operations of SMEs, further hampering the manufacturing of various products. However, the major application of the software is in the manufacturing sector, where the same is applied for imparting training to the employees regarding the functioning of certain machineries. Thus, the closure of all manufacturing units across both developed and developing nations are expected to impact the growth of the work instruction software market adversely.

The overall global work instruction software market size has been derived using both primary and secondary sources. To begin the research process, exhaustive secondary research has been conducted using internal and external sources to obtain qualitative and quantitative information related to the market. The process also serves the purpose of obtaining overview and forecast for the work instruction software market with respect to all the segments. Also, multiple primary interviews have been conducted with industry participants and commentators to validate the data, as well as to gain more analytical insights into the topic. The participants typically involved in this process include industry experts such as VPs, business development managers, market intelligence managers, and national sales managers-along with external consultants such as valuation experts, research analysts, and key opinion leaders-specializing in the work instruction software industry.

A few of the key players operating in the global work instruction software market, which are profiled in this market study, include DOZUKI, EFLEX SYSTEMS, HEXAGON AB, LIFECYCLE TECHNOLOGY LIMITED, LIVEPRO KNOWLEDGE MANAGEMENT, OPTIMAL ELECTRONICS CORPORATION, SWIPEGUIDE, SCREENSTEPS, VISUAL KNOWLEDGE SHARE, and ZAPTIC.