An organization's customer information system (CIS) is a system that helps staff acquire client information quickly. New CIS technology is assisting utilities in gathering and managing consumer information more efficiently, as well as improving system operations, supporting new marketing campaigns, providing flexible billing of services and multiple commodities, and leveraging e-commerce and the Internet.
MARKET DYNAMICS
Rise in global utility consumption, emergence of technologies such as cloud and IoT, and increasing government initiatives to develop smart cities is driving the growth of the market. However, stringent government regulations regarding the privacy of customer information are expected to restrict the growth of the market. Integration of technologies such as artificial intelligence with utility customer information systems is further expected to create multiple growth opportunities for the market over the forecast period.
MARKET SCOPE
The "Global Utility Customer Information Systems Market Analysis To 2028" is a specialized and in-depth study of the technology, media, and telecommunications industry with a special focus on global market trend analysis. The utility customer information systems market report aims to provide an overview of the utility customer information systems market with detailed market segmentation by component, deployment, and geography. The global utility customer information systems market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading utility customer information systems market player and offers key trends and opportunities in the market.
MARKET SEGMENTATION
The global utility customer information systems market is segmented based on component, deployment. Based on the component, the utility customer information systems market is segmented into Meter-to-Cash (M2C) solution, customer service. Based on deployment, the utility customer information systems market is segmented into on premise, cloud-based.
REGIONAL FRAMEWORK
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides an overview and forecast of the global utility customer information systems market based on various segments. It also provides market size and forecast estimates from the year 2018 to 2028 with respect to five major regions, namely, North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South & Central America. The utility customer information systems market by each region is later sub-segmented by respective countries and segments. The utility customer information systems market report covers the analysis and forecast of 18 countries globally along with the current trend and opportunities prevailing in the region.
The report analyzes factors affecting the utility customer information systems market from both demand and supply side and further evaluates market dynamics affecting the market during the forecast period i. e. , drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis highlighting factors affecting the utility customer information systems market in these regions.
IMPACT OF COVID-19 ON UTILITY CUSTOMER INFORMATION SYSTEMS MARKET
The impact of the COVID-19 pandemic on the market is covered throughout the report. The pandemic has had a positive impact on the utility customer information systems market. The closure of all business activities and utilities centers and the adoption of remote working influenced the demand for advanced solutions among businesses to carry out business activities smoothly, thereby positively impacting the growth of the market.
MARKET PLAYERS
The reports cover key developments in the utility customer information systems market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for the expansion of business and customer base of market players. The market players from utility customer information systems market are anticipated to lucrative growth opportunities in the future with the rising demand for filter products in the global market. Below mentioned is the list of few companies engaged in the utility customer information systems market.
The report also includes the profiles of key companies along with their SWOT analysis and market strategies in the utility customer information systems market. In addition, the report focuses on leading industry players with information such as company profiles, components, and services offered, financial information of the last 3 years, the key development in the past five years.
-Advanced Utility Systems
-Cayenta
-Efluid SAS
-Ferranti Computer Systems
-Fluentgrid
-Gruppo Engineering
-Itineris
-Open International
-Oracle Corporation
-SAP SE