MARKET INTRODUCTION
Unified communications service (UCaaS) is the enterprise communication services such as audio and video conferencing, instant messaging, data sharing, desktop sharing, mobility features, speech recognition, and among others. The rising adoption of cloud services among the various enterprises is positively impacting the growth of unified communications as a service market. Furthermore, increasing trends toward mobility and bring your own device (BYOD) are also growing demand for unified communications as a service market.
MARKET DYNAMICS
The increasing adoption of the UCaaS in small and medium-sized enterprises is positively impacting the growth of unified communications as a service market. Moreover, factors such as advancements in machine learning and artificial intelligence are creating lucrative opportunities for the market player of unified communications as a service market. Due to its cost-effective solution, the rising adoption of UCaaS among the various end-user, such as BFSI, IT and telecom, healthcare, and others, are expected to drive the growth of unified communications as a service market.
MARKET SCOPE
The "Global Unified Communications as a Service Market Analysis to 2028? is a specialized and in-depth study of the Unified communications as a service industry with a special focus on the global market trend analysis. The report aims to provide an overview unified communications as a service market with detailed market segmentation by component, enterprise size, end-user, and geography. The global unified communications as a service market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading unified communications as a service market players and offers key trends and opportunities in the unified communications as a service market.
MARKET SEGMENTATION
The global unified communications as a service market is segmented on the basis of component, enterprise size, end-user. On the basis component the market is segmented as telephony, unified messaging, conferencing, collaboration platforms and applications. On the basis enterprise size the market is segmented as small and medium-sized enterprise, large enterprise. On the basis end-user the market is segmented as BFSI, IT and telecom, consumer goods and retail, healthcare, logistics and transportation, travel and hospitality, others.
REGIONAL FRAMEWORK
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global unified communications as a service market based on various segments. It also provides market size and forecast estimates from year 2020 to 2028 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The unified communications as a service market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.
The report analyzes factors affecting unified communications as a service market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the unified communications as a service market in these regions.
MARKET PLAYERS
The reports cover key developments in the unified communications as a service market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of business and customer base of market players. The market players from unified communications as a service market are anticipated to lucrative growth opportunities in the future with the rising demand for unified communications as a service in the global market. Below mentioned is the list of few companies engaged in the unified communications as a service market.
The report also includes the profiles of key unified communications as a service companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of last 3 years, key development in past five years.
- ALE International
- BT Group plc
- Cisco Systems, Inc.
- Google LLC
- IBM Corporation
- Microsoft Corporation
- NEC Corporation
- Orange Business Services
- Tata Communications
- Verizon
The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.