MARKET INTRODUCTION

Proactive services assist in meeting and improving customer relationships, exceed customer desires, and lift the value of the customer value. Proactive services provide customers with information and suggestions about the problems they may face during the process.

MARKET DYNAMICS

The increase in focus on delivering enhanced customer experience is one of the major factors driving the growth of the proactive services market. Moreover, AI-based proactive services is anticipated to boost the growth of the proactive services market.

MARKET SCOPE

The "Global Proactive Services Market Analysis to 2027"? is a specialized and in-depth study of the proactive services market with a special focus on the global market trend analysis. The report aims to provide an overview of proactive services market with detailed market segmentation by service, technology type, organization size, application, vertical. The global proactive services market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading proactive services market players and offers key trends and opportunities in the proactive services market.

MARKET SEGMENTATION

The global proactive services market is segmented on the basis of service, technology type, organization size, application, vertical. On the basis of services, the market is segmented as managed services, technical support, design and consulting. On the basis of technology type, the market is segmented as big data analytics, business intelligence, machine intelligence. On the basis of organization size, the market is segmented as small and medium-sized enterprises (SMEs), large enterprises. On the basis of applications, the market is segmented as network management, customer experience management, data center management, cloud management, application management, device / endpoint management. On the basis of vertical, the market is segmented as BFSI, telecommunication, retail, healthcare, government and defense, media and entertainment, others

REGIONAL FRAMEWORK

The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global proactive services market based on various segments. It also provides market size and forecast estimates from year 2017 to 2027 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The proactive services market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.

The report analyzes factors affecting proactive services market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the proactive services market in these regions.


MARKET PLAYERS

The reports cover key developments in the proactive services market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of business and customer base of market players. The market players from proactive services market are anticipated to lucrative growth opportunities in the future with the rising demand for proactive services market. Below mentioned is the list of few companies engaged in the proactive services market.

The report also includes the profiles of key proactive services market companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of last 3 years, key development in past five years.

- Avaya Inc.
- Cisco Systems, Inc.
- DXC Technology Company
- Fortinet, Inc
- Hewlett Packard Enterprise Development LP
- Huawei Technologies Co., Ltd.
- IBM
- Juniper Networks, Inc.
- Microsoft
- Nokia