The automation-as-a-service market in North America is expected to grow from US$ 1.04 Bn in 2018 to US$ 7.89 Bn by the year 2027. This represents a CAGR of 26.0% from the year 2019 to 2027.
The automation-as-a-service market is primarily driven by the growing digitization across various industry verticals and growing demand for quick and error-free processes. However, changing business standards might hinder the growth of the automation-as-a-service market. Automation comprises systematizing series of operations by interpreting and capturing existing high-volume and repetitive business processes. It deals with triggering responses, data handling, and communication with the other digital systems, which typically calls for tremendous monotony and labor. The model of automation-as-a-service empowers the organizations to shift from manual and slow processes to fast, reliable automation across the organization in a few hours or minutes. The rising demand for automation and the intensifying adoption of cloud technology are projected to be significant drivers for the growth of the automation-as-a-service market.
With the increasing competition globally, the business is ensuring their digital presence and are efficiently utilizing digital technology in order to sustain in the market. Organizations in the present era, irrespective of their size, are adopting digital technologies for effective functioning and cost reduction. Tasks that are highly skillful can be automated through Machine Learning and Artificial Intelligence, thus, resulting in cost savings. Further, the digitalization of processes helps in time-saving and reduction of errors, thereby improving the work quality. Owing to the mentioned advantages, the adoption of digital solutions by SMEs is gaining pace, consequently, providing potential opportunities to the players the value chain of the automation-as-a-service market.
The automation-as-a-service market, by component, is segmented into solution and services. The solution segment holds a significant share of the automation-as-a-service market and is expected to grow at a high CAGR. In the digital era, purchasing hardware and software for rapidly emerging technologies such as Robotics, AI, and Drones involves high complexity. In addition, retaining scarce resources for managing and operating such a system can be even harder. Owing to this, numerous advanced technology providers are making it easy for their customers to move to newer technologies by providing Automation Solutions as-a-Service, based on their business requirements. These providers host the solutions and manage them for their customers by offering solutions in the subscription model. The automation as-a-service provides a flexible, consumption-based subscription model, in which the providers classify automation flows into simple, medium, and complex types, with a fixed price for each type. The customers can select their level of subscription (i.e., how many flows per period) and can simply pay as they consume.
The overall North America automation-as-a-service market size has been derived using both primary and secondary sources. The research process begins with exhaustive secondary research using internal and external sources to obtain qualitative and quantitative information related to the North America automation-as-a-service market. It also provides an overview and forecast for the North America automation-as-a-service market based on all the segmentation provided with respect to the North America region. Also, primary interviews were conducted with industry participants and commentators in order to validate data and analysis. The participants who typically take part in such a process include industry experts such as VPs, business development managers, market intelligence managers, and national sales managers, and external consultants such as valuation experts, research analysts, and key opinion leaders specializing in the North America automation-as-a-service industry. Some of the players present in the automation-as-a-service market are Accenture PLC, Automation Anywhere, Inc., Blue Prism Group plc, HCL Technologies Limited, Hewlett Packard Enterprise, IBM Corporation, Microsoft Corporation, NICE Ltd., Pegasystems Inc., and UiPath among others.
TABLE OF CONTENTS
1. Introduction
1.1 Scope of the Study
1.2 Research Report Guidance
1.3 Market Segmentation
2. Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. North America Automation-as-a-Service Market Landscape
4.1 Market Overview
4.2 Ecosystem Analysis
4.3 Expert Opinions
4.4 PEST Analysis
4.4.1 North America - PEST Analysis
5. North America Automation-as-a-Service Market - Key Industry Dynamics
5.1 Drivers
5.1.1 Growing digitalization across different industry verticals
5.1.2 Increasing demand for quick and error-free processes
5.2 Restraint
5.2.1 Changing business rules and frequent alterations in operation procedures
5.3 Opportunity
5.3.1 Growing demand for automation services by SMEs is creating lucrative market opportunities
5.4 Future Trend
5.4.1 Incorporating advanced capabilities in the automated processes
5.5 Impact Analysis of Drivers and Restraints
6. North America Automation-as-a-Service Market -Market Analysis
6.1 North America Automation-as-a-Service Market Forecast and Analysis
7. North America Automation-as-a-Service Market Analysis - By Component
7.1 Overview
7.2 Automation-as-a-Service Market Breakdown, by Component, 2018 & 2027
7.3 Solution
7.3.1 Overview
7.3.2 Solution Market, Revenue and Forecast to 2027 (US$ Mn)
7.4 Service
7.4.1 Overview
7.4.2 Service Market, Revenue and Forecast to 2027 (US$ Mn)
8. North America Automation-as-a-Service Market Analysis - By Deployment Model
8.1 Overview
8.2 Automation-as-a-Service Market Breakdown, by Deployment Model, 2018 & 2027
8.3 On-Premise
8.3.1 Overview
8.3.2 On-Premise Market, Revenue and Forecast to 2027 (US$ Mn)
8.4 Cloud
8.4.1 Overview
8.4.2 Cloud Market, Revenue and Forecast to 2027 (US$ Mn)
9. North America Automation-as-a-Service Market Analysis - By Business Function
9.1 Overview
9.2 Automation-as-a-Service Market Breakdown, by Business Function, 2018 & 2027
9.3 Sales & Marketing
9.3.1 Overview
9.3.2 Sales & Marketing Market, Revenue and Forecast to 2027 (US$ Mn)
9.4 Finance & Operations
9.4.1 Overview
9.4.2 Finance & Operations Market, Revenue and Forecast to 2027 (US$ Mn)
9.5 Human Resources
9.5.1 Overview
9.5.2 Human Resources Market, Revenue and Forecast to 2027 (US$ Mn)
9.6 IT
9.6.1 Overview
9.6.2 IT Market, Revenue and Forecast to 2027 (US$ Mn)
10. North America Automation-as-a-Service Market Analysis - By Industry Vertical
10.1 Overview
10.2 Automation-as-a-Service Market Breakdown, by Industry Vertical, 2018 & 2027
10.3 BFSI
10.3.1 Overview
10.3.2 BFSI Market, Revenue and Forecast to 2027 (US$ Mn)
10.4 IT & Telecom
10.4.1 Overview
10.4.2 IT & Telecom Market, Revenue and Forecast to 2027 (US$ Mn)
10.5 Retail
10.5.1 Overview
10.5.2 Retail Market Forecast and Analysis
10.6 Healthcare & Life Sciences
10.6.1 Overview
10.6.2 Healthcare & Life Sciences Market, Revenue and Forecast to 2027 (US$ Mn)
10.7 Transportation & Logistics
10.7.1 Overview
10.7.2 Transportation & Logistics Market, Revenue and Forecast to 2027 (US$ Mn)
10.8 Government Agencies
10.8.1 Overview
10.8.2 Government Agencies Market, Revenue and Forecast to 2027 (US$ Mn)
10.9 Manufacturing
10.9.1 Overview
10.9.2 Manufacturing Market, Revenue and Forecast to 2027 (US$ Mn)
10.10 Others
10.10.1 Overview
10.10.2 Others Market Forecast and Analysis
11. North America Automation-as-a-Service Market- Country Analysis
11.1.1 North America Automation-as-a-Service Market Breakdown, by Country
11.1.1.1 US Automation-as-a-Service Market Revenue and Forecast to 2027 (US$ Mn)
11.1.1.1.1 US Automation-as-a-Service Market Breakdown, by Component
11.1.1.1.2 US Automation-as-a-Service Market Breakdown, by Deployment Model
11.1.1.1.3 US Automation-as-a-Service Market Breakdown, by Business Function
11.1.1.1.4 US Automation-as-a-Service Market Breakdown, by Industry Vertical
11.1.1.2 Canada Automation-as-a-Service Market Revenue and Forecast to 2027 (US$ Mn)
11.1.1.2.1 Canada Automation-as-a-Service Market Breakdown, by Component
11.1.1.2.2 Canada Automation-as-a-Service Market Breakdown, by Deployment Model
11.1.1.2.3 Canada Automation-as-a-Service Market Breakdown, by Business Function
11.1.1.2.4 Canada Automation-as-a-Service Market Breakdown, by Industry Vertical
11.1.1.3 Mexico Automation-as-a-Service Market Revenue and Forecast to 2027 (US$ Mn)
11.1.1.3.1 Mexico Automation-as-a-Service Market Breakdown, by Component
11.1.1.3.2 Mexico Automation-as-a-Service Market Breakdown, by Deployment Model
11.1.1.3.3 Mexico Automation-as-a-Service Market Breakdown, by Business Function
11.1.1.3.4 Mexico Automation-as-a-Service Market Breakdown, by Industry Vertical
12. Global Automation-as-a-Service Market-Industry Landscape
12.1 Overview
12.2 Market Initiative
12.3 Merger and Acquisition
12.4 New Development
13. Company Profiles
13.1 Accenture
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 Automation Anywhere, Inc.
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 Blue Prism Group
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 HCL Technologies
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 Hewlett Packard Enterprise Development LP (HPE)
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 IBM Corporation
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 Microsoft Corporation
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 NICE Ltd.
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments
13.9 Pegasystems Inc.
13.9.1 Key Facts
13.9.2 Business Description
13.9.3 Products and Services
13.9.4 Financial Overview
13.9.5 SWOT Analysis
13.9.6 Key Developments
13.10 UiPath
13.10.1 Key Facts
13.10.2 Business Description
13.10.3 Products and Services
13.10.4 Financial Overview
13.10.5 SWOT Analysis
13.10.6 Key Developments
14. Appendix
14.1 About
14.2 Glossary of Terms
LIST OF TABLES
Table 1. North America Automation-as-a-Service Market, Revenue and Forecast to 2027 (US$ Mn)
Table 2. North America Automation-as-a-Service Market Revenue and Forecast to 2027 - by Component (US$ Mn)
Table 3. North America Automation-as-a-Service Market Revenue and Forecast to 2027 - by Deployment Model (US$ Mn)
Table 4. North America Automation-as-a-Service Market Revenue and Forecast to 2027 - by Business Function (US$ Mn)
Table 5. North America Automation-as-a-Service Market Revenue and Forecast to 2027 - by Industry Vertical (US$ Mn)
Table 6. US Automation-as-a-Service Market Revenue and Forecast to 2027 - by Component (US$ Mn)
Table 7. US Automation-as-a-Service Market Revenue and Forecast to 2027 - by Deployment Model (US$ Mn)
Table 8. US Automation-as-a-Service Market Revenue and Forecast to 2027 - by Business Function (US$ Mn)
Table 9. US Automation-as-a-Service Market Revenue and Forecast to 2027 - by Industry Vertical (US$ Mn)
Table 10. Canada Automation-as-a-Service Market Revenue and Forecast to 2027 - by Component (US$ Mn)
Table 11. Canada Automation-as-a-Service Market Revenue and Forecast to 2027 - by Deployment Model (US$ Mn)
Table 12. Canada Automation-as-a-Service Market Revenue and Forecast to 2027 - by Business Function (US$ Mn)
Table 13. Canada Automation-as-a-Service Market Revenue and Forecast to 2027 - by Industry Vertical (US$ Mn)
Table 14. Mexico Automation-as-a-Service Market Revenue and Forecast to 2027 - by Component (US$ Mn)
Table 15. Mexico Automation-as-a-Service Market Revenue and Forecast to 2027 - by Deployment Model (US$ Mn)
Table 16. Mexico Automation-as-a-Service Market Revenue and Forecast to 2027 - by Business Function (US$ Mn)
Table 17. Mexico Automation-as-a-Service Market Revenue and Forecast to 2027 - by Industry Vertical (US$ Mn)
Table 18. Glossary of Term: Automation-as-a-Service Market
LIST OF FIGURES
Figure 1. North America Automation-as-a-Service Market Segmentation
Figure 2. North America Automation-as-a-Service Market Segmentation - By Country
Figure 3. North America Automation-as-a-Service Market Overview
Figure 4. Finance & Operations held the Largest Market Share in 2018
Figure 5. North America Automation-as-a-Service Industry Landscape
Figure 6. Automation-as-a-Service Market Ecosystem Analysis
Figure 7. Expert Opinions
Figure 8. North America - PEST Analysis
Figure 9. North America Automation-as-a-Service Market Impact Analysis of Drivers and Restraints
Figure 10. North America Automation-as-a-Service Market Forecast and Analysis, (US$ Mn)
Figure 11. North America Automation-as-a-Service Market Breakdown, by Component, 2018 & 2027 (%)
Figure 12. North America Solution Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 13. North America Service Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 14. North America Automation-as-a-Service Market Breakdown, by Deployment Model, 2018 & 2027 (%)
Figure 15. North America On-Premise Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 16. North America Cloud Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 17. North America Automation-as-a-Service Market Breakdown, by Business Function, 2018 & 2027 (%)
Figure 18. North America Sales & Marketing Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 19. North America Finance & Operations Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 20. North America Human Resources Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 21. North America IT Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 22. North America Automation-as-a-Service Market Breakdown, by Industry Vertical, 2018 & 2027 (%)
Figure 23. North America BFSI Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 24. North America IT & Telecom Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 25. North America Retail Market Revenue And Forecasts To 2027(US$ Mn)
Figure 26. North America Healthcare & Life Sciences Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 27. North America Transportation & Logistics Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 28. North America Government Agencies Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 29. North America Manufacturing Market, Revenue and Forecast to 2027 (US$ Mn)
Figure 30. North America Others Market Revenue And Forecasts To 2027(US$ Mn)
Figure 31. North America Automation-as-a-Service Market Breakdown, by Country, 2018 & 2027(%)
Figure 32. US Automation-as-a-Service Market Revenue and Forecast to 2027 (US$ Mn)
Figure 33. Canada Automation-as-a-Service Market Revenue and Forecast to 2027 (US$ Mn)
Figure 34. Mexico Automation-as-a-Service Market Revenue and Forecast to 2027 (US$ Mn)
The List of Companies - North America Automation-as-a-service Market
1. Accenture PLC
2. Automation Anywhere, Inc.
3. Blue Prism Group plc
4. HCL Technologies Limited
5. Hewlett Packard Enterprise
6. IBM Corporation
7. Microsoft Corporation
8. NICE Ltd.
9. Pegasystems Inc
10. UiPath