Customer Information System (CIS) is a system which assists the end users to manage entire customer data. Factors driving CIS market is rapid adoption of cloud-based technologies among the end users which increase the scope of CIS as well. Also, a rise in the conceptualization of smart cities has also raised the demand of CIS which is considered as some of the driving factors of CIS market.
However, government regulations on part of data are rigid in nature which might affect the growth of the CIS market. Despite the restraining factor, rapid technological advancements including artificial intelligence are occurring at a high speed driven by rising digitization. It raises the need for CIS to know more about changing customer behavior towards the market. This factor is anticipated to boost the growth of the CIS market in the forthcoming period.

The "Global CIS Market Analysis to 2028" is a specialized and in-depth study of the CIS industry with a focus on the global market trend. The report aims to provide an overview of global CIS market with detailed market segmentation on the basis of deployment type, component, application, and geography. The global CIS market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading CIS market players and offers key trends and opportunities in the market.

The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global CIS market based on deployment type, component, and application. It also provides market size and forecast till 2028 for overall CIS market with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America (SAM). The market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.

Besides this, the report analyzes factors affecting market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the market in these regions. Further, the report also includes ecosystem analysis for the CIS market.

Also, key CIS market players influencing the market are profiled in the study along with their SWOT analysis and market strategies. The report also focuses on leading industry players with information such as company profiles, products and services offered, financial information of last 3 years, key development in past five years. Some of the key players influencing the CIS market are Avertra Corp, Agility CIS, Cayenta, Fluentgrid Limited, Gentrack, HansenCX (Hansen Technologies), IBM Corporation, Open International, Vertex, and Wipro Ltd. among others.