The business processes outsourcing market is expected to grow at a significant pace during the forecast period. With the increasing competition, rise in technological innovation, partnerships among the vendors, many regional and global players are offering specific application products for customers. The North America region is expected to hold a major market share of the business processes outsourcing market, whereas South America and Asia-Pacific are expected to witness high year-on-year growth during the forecast period. Nearshore business processes outsourcing in South America is trending. South America based companies offer low rate customer care services to the U.S. and the world.
MARKET DYNAMICS
The key drivers for the high growth of the business processes outsourcing market are improved service level, technology infusion, scalability, quality and others. The cost advantage offered by business processes outsourcing is one of the key reasons, which impacts the demand for business processes outsourcing services and driving the business processes outsourcing market. It significantly reduces the cost of the organization by providing support and services. Moreover, the increasing need for enhanced customer satisfaction is driving the global business processes outsourcing market.
MARKET SCOPE
The "Global business processes outsourcing market to 2028" is a specialized and in-depth study of the industry with a special focus on the global market trend analysis. The report aims to provide an overview of business processes outsourcing market with detailed market segmentation by service type, industry and geography. The global business processes outsourcing market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading business processes outsourcing market players and offers key trends and opportunities in the market.
MARKET SEGMENTATION
The global business processes outsourcing market is segmented based on service type and industry. By service type, the business processes outsourcing market is segmented into IT Services, Finance and Accounting Services, eCommerce Support Services, Call Center Services and Others. On the basis of industry, the business processes outsourcing market is bifurcated into BFSI, Healthcare, Real Estate, Retail, IT and Telecom and Others.
REGIONAL FRAMEWORK
The report provides a detailed overview of the industry, including both qualitative and quantitative information. It provides an overview and forecast of the global business processes outsourcing market based on various segments. It also provides market size and forecast estimates from the year 2020 to 2028 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East & Africa (MEA) and South America (SAM). The business processes outsourcing market by each region is later sub-segmented by respective countries and segments. The report covers the analysis and forecast of 18 countries globally along with the current trend and opportunities prevailing in the region.
The report analyzes factors affecting the business processes outsourcing market from both demand and supply side and further evaluates market dynamics affecting the market during the forecast period, i.e., drivers, restraints, opportunities and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and SAM after evaluating political, economic, social and technological factors affecting the business processes outsourcing market in these regions.
MARKET PLAYERS
The reports cover key developments in the business processes outsourcing market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others, such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions and partnership & collaborations. These activities have paved the way for the expansion of business and customer base of market players. The market players from business processes outsourcing market are anticipated to lucrative growth opportunities in the future with the rising demand for business processes outsourcing market in the global market. Below mentioned is the list of few companies engaged in the business processes outsourcing market.
The report also includes the profiles of key business processes outsourcing market companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of the last three years, the key development in the past five years.
- Accenture PLC
- Amdocs group
- Capgemini Services SAS
- Conduent, Inc.
- CSS Corp
- Fujitsu Limited
- HCL Technologies Limited
- IBM Corporation
- Infosys Limited
- Wipro Limited
The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.